Buy proxies with crypto

How paying with crypto works

1. 1Pick a plan

   Choose a product and an amount on the plans page. The pay box shows the total in US dollars before you pay.

2. 2Enter your email

   No account is needed before paying: pick a plan, enter your email at checkout and pay. The account is created as part of paying, and you can set a password afterwards.

3. 3Choose Crypto, then Pay

   The Pay button takes you to a payment page run by Cryptomus, our crypto payment processor. You choose the coin and the network on that page. The payment page stays open for 2 hours.

4. 4Come back to the waiting page

   After paying, come back to our waiting page. It checks every 5 seconds and takes you to your proxies by itself once the payment is confirmed. If the payment has not shown up yet, it first asks “Did you send the crypto?”: answer “Yes, I sent it” and it shows “Waiting for your crypto payment”.

5. 5Use your proxies

   Proxies are ready in the dashboard and the proxy generator as soon as the payment clears.

If the payment takes a while

• A crypto payment counts once the network has confirmed it, so it can take longer than a card payment.
• The waiting page checks for 5 minutes and then stops. Your plan is still set up automatically as soon as the payment confirms, and you can safely leave the page.
• The order does not depend on that page staying open. Our server is told about the payment directly and sets up the plan then; you will find it on your orders page and in the proxy generator.
• Paid with just an email? After your first confirmed payment we send one email to that address, with the subject “Your ZenProxy account is ready: set a password”.
• Sent a payment that has not shown up? Contact support first, and do not send a second payment for the same order.

Support: [email protected]

Prices today

The cheapest order of each product, read from the live price list. Each button opens that order in the pay box with Crypto selected.

Questions

Can I buy proxies with crypto without an account?

Yes. No account is needed before paying: pick a plan, enter your email at checkout and pay. The account is created as part of paying, and you can set a password afterwards.

Which coins can I pay with?

You choose the coin and the network on the payment page, which is run by Cryptomus, our crypto payment processor. Prices and totals on ZenProxy are in US dollars.

How long does a crypto payment take to confirm?

As long as the network takes to confirm it. The waiting page checks every 5 seconds for 5 minutes; if the payment confirms later than that, your plan is still set up automatically.

How long do I have to pay after pressing Pay?

The payment page stays open for 2 hours. That is the time limit we set on every crypto payment.

Does paying with crypto start a subscription?

No. A crypto payment is one payment for the order in the pay box. A plan renews by itself only if you switch on auto-renew for it, and auto-renew is paid from your ZenProxy wallet balance, never by a new crypto payment.

I have a ZenProxy wallet balance. What does crypto pay for?

Your wallet balance is used first. If it covers the order, no payment page opens. If it is short, crypto pays the difference; card and crypto payments start at $1.00, and anything above the difference stays in your wallet for your next order.

Can I pay by card instead?

Yes. The pay box offers card (with Apple Pay and Google Pay) and crypto, and you can switch between them before you pay.

Can I get a refund on a crypto payment?

The Refund Policy applies however you pay. About crypto it says: “crypto refunds are paid in the same coin to an address you give us.” and “Payment-processor fees we can't recover are taken off crypto refunds.” Read the Refund Policy