Quick answer
To use a proxy in Hidemyacc, follow five steps: (1) Click New Profile, enter a name and open the Proxy tab; (2) Select Your Proxy and choose HTTP or Socks5 as the connection type; (3) Enter a HOST:PORT:USERNAME:PASSWORD line from your ZenProxy generator; (4) Click Check Proxy and wait for Proxy connects successfully; (5) Click Create to finish the profile.
You need Hidemyacc and a ZenProxy proxy line from the generator. In the examples, replace HOST, PORT, USERNAME and PASSWORD for the values in your line (where to find them).
Quick setup
- 1Click New Profile, enter a name and open the Proxy tab.
- 2Select Your Proxy and choose HTTP or Socks5 as the connection type.
- 3Enter a HOST:PORT:USERNAME:PASSWORD line from your ZenProxy generator.
- 4Click Check Proxy and wait for Proxy connects successfully.
- 5Click Create to finish the profile.
Add the proxy to a new profile
- 1Click New Profile and enter your profile’s name on the Overview tab.
- 2Open the Proxy tab and select Your Proxy.
- 3Choose the Connection type: HTTP for an HTTP line, or Socks5 with the SOCKS5 port.
- 4Enter your generator line in the format
HOST:PORT:USERNAME:PASSWORD(Hidemyacc writes it asip:port:username:password). - 5Click Check Proxy. “Proxy connects successfully” means it works; “Can’t connect to proxy server” means it doesn’t.
- 6Click Create to finish the profile.
Note: Hidemyacc’s own free proxies are shared between its users. For accounts that need the same IP over time, Hidemyacc recommends your own proxy under Your Proxy.
Your proxy details
After you buy a plan, open My proxies. Choose the Proxy Type (Rotating or Sticky; static IP plans skip this and show your list of IPs), the Protocol (HTTP, or SOCKS5 where your plan offers it) and a Format, then copy a line. The generator offers three formats (SOCKS5 lines always use the protocol:// format):
HOST:PORT:USERNAME:PASSWORD Paste into apps and anti-detect browsers that split the fields or auto-fill them.
USERNAME:PASSWORD@HOST:PORT Tools that want credentials before the address.
http://USERNAME:PASSWORD@HOST:PORT Code and command-line tools. This is the proxy URL used in the examples below.
In the examples on this page, replace USERNAME, PASSWORD, HOST and PORT with the values from your line. SOCKS5_PORT is the port the generator shows when you pick SOCKS5.
Residential lines are either rotating (a new IP on new connections) or sticky (one IP for the time you choose). Static Datacenter, Shared ISP and Private ISP plans give you a fixed list of IPs, one per line as IP:PORT:USERNAME:PASSWORD: Private ISP IPs are yours alone, while Shared ISP IPs can also be used by other customers. Rotating Datacenter and IPv6 plans give you one endpoint, with rotating or sticky lines; IPv6 only reaches sites that have an IPv6 address.
To test a line, open https://ipinfo.io/json through it: it shows the exit IP and country. For HTTP lines you can also use the free proxy checker.
Timezone, geolocation and WebRTC
Hidemyacc sets the Timezone and Geolocation from the proxy automatically, so you can keep the defaults; change them by hand only if a proxy test site shows them wrong.
On the WebRTC tab, keep the default (Altered) with a static ISP IP. With a rotating line, Hidemyacc says the safest option is Disable.
Existing profiles and saved proxies
To add a proxy to profiles you already have, select them in the profile list and click Add Proxy. Choose the proxy type, or pick saved proxies with the Proxy Manager icon, then click Check proxy to see their status.
To save lines first, open the Proxy Manager and select Add proxy. Choose the type (HTTP, Socks4 or Socks5) and paste your lines into Proxy list in IP:Port:Username:Password format, one per line, then click Add. In a new profile’s Proxy section, the Proxy Manager icon lets you pick one.
To make sticky lines, open the generator, set Proxy Type to Sticky, choose a Sticky Duration if your plan offers one, set how many lines you want in Sticky Amount, then copy or download them. Each line keeps its IP for the chosen time. The session part of a sticky username differs by plan, so always generate sticky lines instead of editing usernames by hand.
Choose the country
On residential plans, add -country- and a two-letter country code to the end of the username, for example USERNAME-country-us or USERNAME-country-gb. To combine a country with a state, a city or a sticky session, build the line in the generator, which shows only the options your plan supports. Datacenter and ISP IPs have a fixed location that you choose when you buy them.
Tips
- Give every profile its own IP, and never share one IP between profiles. For accounts you sign into for days or weeks, use one static ISP IP per profile (Private ISP, or Shared ISP on a budget). For short sessions, use one sticky line per profile, with Sticky Amount in the generator set to the number of profiles.
- Let the profile take its timezone, language and geolocation from the proxy IP, or set them by hand to match the proxy country. A US IP with a European timezone is an easy giveaway.
- Residential sticky lines hold their IP only for the duration you pick in the generator. Static ISP IPs keep the same address for the whole plan (if the network ever replaces a Private ISP IP, your proxy list updates by itself).
- Check the IP after you save: open https://ipinfo.io/json in the profile and compare the country with the profile’s settings.
Troubleshooting
-
Check Proxy fails
Check that the proxy type matches the port (HTTP with the HTTP port, SOCKS5 with the SOCKS5 port) and re-paste the username and password.More on this error →
-
Login or 407 errors
The username or password is wrong. Copy a fresh line from the generator; don’t edit sticky usernames by hand.More on this error →
-
The IP changed between sessions
The sticky duration ended. Generate a new line for the profile, or move long-lived accounts to ISP IPs.More on this error →
-
Wrong country
Set the country in the generator or add
-country-xxto the username on residential plans, then check https://ipinfo.io/json.More on this error →
Seeing another error? Read proxy errors and how to fix them, or contact support.
Questions
What proxy format does Hidemyacc use?
ip:port:username:password, which is the generator’s default HOST:PORT:USERNAME:PASSWORD format. Choose the connection type (HTTP or Socks5) separately.
Should I use Hidemyacc’s free proxy or my own?
Hidemyacc’s free proxies are shared between its users, and Hidemyacc recommends your own proxy for account security. For accounts that need a fixed IP, use Your Proxy with a static ISP IP or a sticky line.
Which WebRTC setting should I use in Hidemyacc?
Hidemyacc says to keep the default, Altered, with a static proxy, and to choose Disable with a rotating proxy.
Which proxy type is best for managing several accounts?
Static ISP IPs for long-lived accounts, because the address stays the same for the whole plan. Residential sticky lines for shorter sessions. Avoid rotating lines in browser profiles, because the IP can change mid-session.
Try it with Hidemyacc for $0.49
Get 1 GB of Residential Lite, then copy your rotating or sticky lines from the generator and paste them into the steps above. For accounts you keep for weeks, Private ISP gives each profile a static ISP IP of its own.
Broken on our side? Fixed within 48 hours of your report, or the unused part refunded. A website blocking the proxies isn’t covered. Refund Policy