Private ISP proxies: dedicated static ISP IPs, used only by you

Private ISP IPs are dedicated: only you use them. Shared ISP is the budget option, but its IPs can also be used by other customers, and it is currently sold in the United States only.

Each pool is tuned by the network for a group of sites: Retail+ for major retailers such as Walmart and Target, Retail for retail and e-commerce websites, Events for event websites and General for social media and other account work, plus general websites. Every pool gives you dedicated static ISP IPs. The type is an optimisation, not a guarantee for any site, and our Acceptable Use Policy applies to all of them.

General, where it’s on sale: it is the pool type for social media and other account work, while the others are tuned for shops and event sites. Which pool types are on sale in each location is shown live on the plans page. If General isn’t on sale where you need IPs, the other pool types still give you dedicated static ISP IPs that you can use for account work: the pool type is an optimisation, not a lock, and no pool is a guarantee for any platform. Start with 1 IP and try it on your own accounts. Each platform’s own rules apply, and so does our Acceptable Use Policy.

Private ISP is sold as HTTP and HTTPS proxies with username and password. SOCKS5 is not offered on this product.

No. You choose the location and the pool type. We don’t choose, publish or promise which internet provider the IPs are registered to, and we can’t move them to another provider. You can check each IP’s network (ASN) and owner with the free IP lookup after delivery. To get IPs from one named provider, Residential Premium can target an ISP by its ASN; those are rotating or sticky IPs, not static ones.

Yes: orders start at 1 IP for 30 days, at the price for the smallest order size shown on the plans page, so you can try one IP on your own accounts first. There’s no free trial or free sample in the checkout, and a plan that works but is blocked by a particular site isn’t refunded (see the Refund Policy).

Renew before it ends to keep the same IPs. Once a plan has ended, its IPs go back to the network and can’t be recovered, so a new plan gets new IPs.

From 1 IP, up to what is in stock for that location and type (the pricing page shows how many are available). The price per IP depends on the size of the order (1–19 IPs, 20–49 IPs, 50+ IPs), and the whole order is charged at that price; renewals use the price for the number of IPs in the plan.

We don’t publish a data allowance or a speed figure for Private ISP: it is priced per IP for 30 days. Planning a very large job? Ask us before you buy.

There’s no IP swap. If an IP doesn’t connect or authenticate because of a problem on our side, email support with your order ID: if we can’t get it working within 48 hours of your report, we refund the part of the plan you haven’t used. If an IP works but a particular site blocks or flags it, that isn’t covered by a refund (see the Refund Policy). If the network ever replaces one of your IPs, your proxy list updates by itself.

Private ISP IPs are registered to internet providers. IP databases differ: some label ISP-registered ranges as hosting or datacenter, so the same IP can read as an ISP address in one checker and a datacenter one in another. Look up the IP’s owner with the free IP lookup: it should be an internet provider. A checker’s label isn’t a fault on our side, so it isn’t covered by a refund (see the Refund Policy).

A dedicated /24 subnet (256 IPs that only you use, in the same block) can be quoted for some locations and pool types. It is arranged through our sales team, not the checkout: contact sales with the location and how many subnets you need.

A normal Private ISP order is a set of dedicated IPs. We don’t choose or publish which subnets they come from, or promise how many /24 blocks they span. After delivery you can see every IP, and so its block, in your proxy list.